Warranty & service
Prepare your request
Have your order reference, product name, description of the issue and clear photos ready. You can attach photos in your email application.
CUSTOMER CARE
Request service.
Contact the Artform team with your product name, order reference and a short description of the issue. The team will advise the next step; this page does not create a service booking.
Tell us what you need.
An easy way to organise the details for after-sales assistance.
What happens next
Send the prepared enquiry to Artform. The team will review the details and advise the applicable next step. Warranty eligibility and remedies depend on the confirmed product terms.